Quality Assurance

Mission Statement

"Our mission is to continually improve our products and level of service to meet our customers' needs, allowing our business to develop and prosper by making a sustainable profit."

To help us achieve our mission we must not lose sight of the core values of the company which are fundamental to our success.

Product and Service – we will remain focused at all times on our customers to provide them with the quality and the level of service that they require.

Product development – we will continue to make ourselves available to our customers at all times and will be proactive in bringing forward new ideas, concepts and strategies for our products.

Staff dedication – our staff are our most important resource as it is only through them that our goals can be achieved. We will continue to work together as a team and further develop key personnel through training and role development.

Investment – it has always been our policy to keep driving the business forward through investment in new technologies, equipment and people. We will continue with our investment policy, focusing on our investment in human resources.

Quality Policy

We will provide our customers with safe, legal product which fully conforms to their specifications. This philosophy has the full commitment and backing of company management and is supported by all employees. The high quality standards required by our customers are matched by T H Clements' own quality and safety standards, which are applied at all stages of fresh produce production.